Real Surf - Support & Privacy

💬 Need Help or Support?

Have a question, found a bug, or want to suggest a feature? We'd love to hear from you!

Our support team usually responds within 24 hours.

Contact Support

🔒 Privacy Policy

Your data belongs to you. Real Surf is designed from the ground up to respect your personal privacy.

On-Device Processing: All Screen Time and app monitoring data remains strictly local on your device via Apple’s Family Controls API.
No Data Collection: We do not collect, track, store, or transmit what apps you use or what websites you visit.
No Analytics or Selling: We do not use third-party tracking software or sell any user data. Period.

❓ Frequently Asked Questions

How do I cancel my subscription?

Subscriptions are managed directly by Apple. Open the Settings app on your iPhone → Tap your Apple ID → Subscriptions → Select Real Surf → Cancel Subscription.

Why does Real Surf need Screen Time permission?

Apple requires Family Controls permission so Real Surf can display the official iOS App Shield to block selected apps during your focus sessions.